Sessions Include:
This module will lay the foundation for understanding collections with a focus on the team approach to managing the process. Topics include:
- Fiduciary responsibility
 - Collective bargaining agreements and collection procedures
 - Administrative processes and best practices
 - Delinquency committees
 - Case study exercise.
 
This module will focus on the collections process and the professionals who help you manage your collections program. Topics include:
- Payroll audits
 - Lawyers and the litigation process
 - Case study exercise.
 
This module will address unique collections issues that need special consideration. Topics include:
- Beyond the signatory employer
 - Bankruptcy
 - Withdrawal liability
 - Unique payroll challenges
 - Case study exercise.
 
This module will tie together the whole course and hone in on getting the money. Topics include:
- Settlements
 - Post-judgment collection actions
 - Case study wrap-up exercise
 - Open forum.